Building trust and connecting care isn’t easy. This patient story shows how we do it:
A pregnant woman called 911 while in labor. By the time the paramedics arrived, she had delivered the baby, but was brought to a Hartford HealthCare hospital, where they determined she was addicted to heroin. The baby was placed in an intensive care unit to be observed for neonatal abstinence syndrome. Appropriate notifications were made. The mother was connected with Rushford services for an evaluation and immediately given a Rushford inpatient bed for treatment.
There is a lot more to this story, but the bottom line is we have to continue to build trust and connect care, both as an organization and as a health system.
View the 2018 Rushford Annual Report Online